Do you accept health insurance?
Yes, we accept ALL FORMS of Blue Cross Blue Shield, and some clinicians accept Cigna. As a courtesy, we will process your BCBS claims for you. If you have another insurance plan, we advise that you familiarize yourself with your “out-of-network” benefits if you wish to still work with one of our therapists on an out-of-network basis. Many insurance companies will reimburse you a portion of your out-of-pocket expense. We will provide you the necessary paperwork so that you can submit your claim on your own. We also offer a limited number of appointments for our families who need financial assistance.
How soon can I get an appointment?
We make every effort to schedule new clients as soon as possible. If you have flexibility in your schedule, especially for daytime sessions, we can accommodate you more quickly. Most of our new clients do not wait more than two weeks for their initial appointment.
What if I can’t make a scheduled appointment?
Simply email your respective therapist with at least 24 hours’ notice to cancel or inquire about rescheduling an appointment. Appointments not cancelled at least 24 hours prior to your regularly scheduled session or missed appointments will be charged $125 fee.
Do you offer video sessions?
Yes, we offer video sessions using the HIPAA compliant video platform called, Telehealth. You will receive a weekly link to your session, 24 hours in advance of the day and time.