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Administrative Office Hours:
Administrative office hours: Monday – Friday from 10am-3pm. If you call and get voicemail, please leave a message or email us now. If are an existing client and have a schedule change or need to cancel an appointment, please reach out to your respective therapist.
The administrative office will observe the following holiday’s in 2021-2022 – these are subject to change and may be updated at any time:
- Thanksgiving: Administrative offices are closed the week of Thanksgiving: 11/22-11/26/2021
- Winter Holiday: Thursday, Dec. 23rd -Jan. 3rd – limited administrative staff.
- MCPS/Spring Break: April 11-18, 2022
- Memorial Day: Monday, May 30th
- Independence Day: Monday, July 4th
- Labor Day: Monday Sept. 5th
Scheduling:
We will do our best to work with you and your family to find session times that are convenient for you. Sessions are approximately 53 minutes each. Any appointments that are cancelled with less than 24 hours notice or no-show appointments will incur a no-show/late cancellation fee of $125. To ensure you are a good fit with your respective therapist, we typically schedule a 15-30 minute phone consultation prior to the first appointment. We require all paperwork completed and submitted through our secure client portal in order to schedule the first session. Parent’s of minor clients: the first session is reserved for the clinician and the parent(s).
Fees and Insurance Information:
We are currently in-network with Carefirst Blue Cross Blue Shield (BCBS) and Cigna. Claims are submitted to Carefirst BCBS & Cigna after your appointment. If you have another insurance company, you may have out-of-network benefits coverage where a portion of your out-of-pocket cost would be reimbursable. Simply call your insurance company to verify coverage/benefits. At the time of your appointment, you can self-pay and we will provide you a statement that you can send to your insurance provider. It’s the client’s responsibility to understand their respective in-network and out-of-network benefits and make us aware of any changes or billing circumstances related to your insurance coverage and billing. For anyone with financial limitations, we have generous sliding scale rates we offer on a case-by-case basis. Please contact us for more information.